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Devices

Our platform lets you set up a lot of different devices. Let's take a look at some of the different connections we've built so far:

VoIP Phones are your standard SIP devices. These are the primary endpoints for hosted IPBX subscribers. Take a look at the configuration page:

To setup a phone, all you have to do is Name it and Assign it. It's that easy.

Provisioning can also be used with deviced provided by the service provider. See the dedicated chapter on provisioning for more.

If you want more control we provide a host of advanced menus:

  • Caller ID
  • SIP Settings
  • Audio Settings
  • Video Settings 
  • Fax Settings
  • Ringtones 

Cell Phones 

Cell Phones are part of the way people communicate and we would be remiss not to include them in our application. Cell phones allow you to attach a cell phone to a user. This is essentially smart call forwarding to cells (not Cellular Operator control). 

The basic settings allow you to attach a cellphone to a user and to provide the DID for that phone. Advanced options are as follows:

Require Key Press makes it so accepting a call to a cell requires the user to press 1. The reason for this is that if we don't have this key press to acknowledge receipt of the call, it will get dumped into the cellular voicemail and we won't be able to complete the callflow. If you would like the call to end in cellular voicemail, just uncheck this box. Keep caller ID will show the caller ID of the inbound caller, whereas unchecking will show the caller ID of the account.

Smart Phones

Many users have phones, and in a BYOD world your users will want access to your network. Here's how you can empower them:

Beyond the Cellphone configuration from above, the Smart Phone configuration allows you to attach a phone number, but one is not required. It's the additional options that differentiate Smart Phones.

  • Options
  • WiFi Calling

It's the WiFi calling that really matters. WiFi calling is a full set of SIP credentials for the Smart Phone for use with the built-in Android SIP stack, or any SIP application on any platform. If your smartphone does SIP, these are the codes you need to connect.

Landlines

Landlines are functionally identical to cell phones, albeit less mobile.

Soft Phones

Another popular option for Power Users is the desktop soft phone. Here we provide a simple set of SIP credentials backed up by the same advanced settings as our traditional SIP endpoints:

Fax Devices

We support T.38 and SIP based fax, but we recommend utilizing fax to email. Take a look at the Fax Device settings here:

  • Caller ID
  • SIP Settings

SIP URI

Connecting directly based on SIP URI (a SIP address, same syntax than an email address) is also possible on our platform. Here's the settings for SIP URI:

 

Users can have multiple devices. In the below example, the user has 2 devices:

  • a deskphone (which is green=connected to our service)
  • a softphone on his iPhone (which is red=disconnected for the moment)