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MS Dynamics

MS Dynamics is a CRM and ERP application (https://www.microsoft.com/en-us/dynamics).

Integration with ALLOcloud is done on the client-side through our TAPI plugin.

All information about the ALLOcloud TAPI connector can be found here.

This integration allows 2 things:

  • ability to call someone directly from MS Dynamics (click-to-call)
  • opening of a notification when a call comes in